Last updated: October 20, 2026
Website transactions
The AYO website provides information about the upcoming mobile app. It does not take bookings, rental requests, deposits, or payments. Sending an email or calling AYO does not reserve a vehicle or create a rental contract.
Future app bookings
If rental booking becomes available in the AYO app, the cancellation window, applicable charges, refund eligibility, and any vehicle-specific conditions will be displayed before you confirm. Review those terms carefully and keep the app confirmation for your records.
Refund processing
For an eligible future app transaction, approved refunds will be processed to the original payment method where practicable. The time it takes for a refund to appear may depend on the payment provider and the user's bank. Any applicable statutory rights under Indian law remain unaffected.
How to get help
For a question or grievance, contact AYO Rental at ayorentalss@gmail.com or 9690601958 during working hours of 9:00 AM–5:00 PM IST. If you contact us about a future app transaction, include its reference number. Do not send full card details or identity documents by ordinary email.
Contact and grievances
AYO Rental is based in India. For questions, privacy requests, or grievances, contact us through any of these channels:
Phone: 9690601958
Email: ayorentalss@gmail.com
Working hours: 9:00 AM–5:00 PM IST
Vrindavan City, near Jaipuria, Agra, Uttar Pradesh 282001, India
See our Contact page for details.